Cancelling a subscription immediately stops it right away — future invoicing ends now, and the subscription moves to the terminal Cancelled status. It's the right choice when a subscription needs to end at once rather than running through the rest of the current period. This guide shows you how to do it from the subscription's detail page.
How to cancel a subscription immediately in Cornerspot
The immediate-cancel action lives in the Advanced section of a subscription's detail page, behind a typed confirmation so it can't be triggered by accident.
1. Open the subscription's detail page
From your Subscriptions list under Members & Billing, open the subscription you want to cancel. Its detail page shows the current status pill, the SUB number, the customer, and the billing details.
2. Find “Cancel immediately” in the Advanced section
Scroll down to the Advanced card and click Cancel immediately. (Use Cancel at period end instead if you'd rather let the customer keep service through the period they've already paid for.)
3. Type “cancel” to confirm
A confirmation dialog appears — “Cancel subscription immediately?” — warning that this cancels the subscription right now and stops future invoicing, while existing invoices remain in place. Type the word cancel to enable the confirm button.
4. Confirm the cancellation
Click Cancel subscription to apply it. The subscription immediately moves to the terminal Cancelled status, auto-pay is turned off, and no further invoices are generated. Its history and reporting are preserved.
Cancel immediately vs. cancel at period end
- Cancel immediately ends the subscription now and stops future invoicing right away. Use it when service should stop at once.
- Cancel at period end keeps the subscription active through the end of the current period, then cancels automatically — best when you don't want to cut the customer off mid-period.
Good to know
- Cancelled is terminal. A cancelled subscription can't be edited or reactivated — if the customer returns, create a new subscription.
- Existing invoices stay in place. Cancelling doesn't void invoices that were already generated; only future invoicing stops.
- History is preserved. The subscription and its activity remain for reporting, so consider cancelling (rather than deleting) when a real subscription has genuinely ended.
- Auto-pay turns off automatically when a subscription is cancelled.