Your allowed domains decide which websites are permitted to load your CornerSpot chat widget. The widget only runs on the domains you list — visitors loading it from any other origin are rejected. This guide shows you how to add, edit, and remove domains from the Live Chat settings.
How to manage allowed domains for your chat widget
Open Live Chat Settings and choose the Allowed domains tab at /dashboard/chat/settings/domains.
1. Add a domain
Type the site's bare hostname — no scheme or port, for example shop.example.com — then click Add. The domain appears in the list marked Active, and the widget will load there straight away.
2. Edit a domain's options
Click Edit on any row to open its settings panel, where you can fine-tune three things:
- Include subdomains — match
*.example.comso staging and preview hosts are accepted too. - Enabled — turn this off to revoke access without deleting the entry (reconnects fail immediately).
- Note — an internal note for your team; it's never shown to visitors.
When you're happy, click Save changes.
3. Remove a domain
To revoke a domain entirely, click Remove on its row. CornerSpot asks you to confirm — once you do, visitors loading the chat widget from that origin stop being accepted immediately.
Good to know
- The widget only runs on listed domains. Any other origin is rejected, which keeps your chat from being embedded where you didn't intend.
- Disable instead of delete when you want to pause a domain temporarily — just turn its Enabled toggle off.
- Changes are cached. Origin checks are cached, so an add, edit, or removal takes effect within about five minutes.