Every member portal starts on a free Cornerspot subdomain, like your-company.portal.cornerspot.net. When you’re ready for a more professional, on-brand address, you can connect your own custom domain — such as portal.yourcompany.com — so customers reach the portal at a web address that’s unmistakably yours. This guide shows you how to add one, verify it, and remove it.
How to connect a custom domain to your member portal in Cornerspot
Custom domains live in Portal Settings, on the Domain tab. You’ll add the domain in Cornerspot, then point it at us with a couple of DNS records — Cornerspot verifies the connection automatically.
1. Open Portal Settings
From the dashboard, open Members Portal in the left-hand menu, then choose Portal Settings.
2. Go to the Domain tab
Switch to the Domain tab. At the top you’ll see your Cornerspot subdomain, and below it the Custom Domain panel. Click Add custom domain to get started.
3. Enter your domain
Type the exact domain you want customers to use — for example portal.yourcompany.com. Use a subdomain you control (such as portal. or members.) rather than your bare root domain, then click Save.
4. Add the DNS records and verify
After you save, the domain shows a Pending verification status and Cornerspot displays the DNS records you need to add. Sign in to your domain provider (where you bought or manage your domain) and add those records exactly as shown.
Cornerspot checks for the records automatically — roughly every five seconds at first — and flips the status to Verified on its own once they’re live. DNS changes can take anywhere from a few minutes to a few hours to propagate, so it’s normal for the status to sit on Pending verification for a little while. You don’t need to keep the page open; Cornerspot keeps checking in the background and continues for up to 24 hours.
5. Removing a custom domain
Need to disconnect a domain? In the Custom Domain panel, click Remove.
Cornerspot asks you to confirm before disconnecting. Click Remove in the dialog to continue.
The custom domain is disconnected and your portal falls back to its Cornerspot subdomain, so members can always still reach it.
Tips for a smooth custom-domain setup
- Use a subdomain: Connect a subdomain such as
portal.yourcompany.comormembers.yourcompany.comrather than your root domain, so your main website is unaffected. - Add the DNS records exactly as shown: Copy the Type, Name, and Value from the Pending verification panel into your DNS provider without changes — a single typo will keep the domain from verifying.
- Give DNS time: Propagation can take minutes to hours. The status updates to Verified automatically once the records are visible; there’s nothing else to click.
- Re-verify if checking stops: If automatic checking times out after 24 hours, finish adding the records and use the Re-verify button to resume.